Our key to Customer satisfaction is the time we spend listening to our clients right from the start. Their needs, likes and dislikes. Learning about their lifestyle, budget and the expected outcome for their bathroom renovation.
Depending upon the age of your home and in order for us to prepare an accurate quote, we will need to know if your bathroom contains asbestos. The only way to be certain, is for us to take a small sample of sheeting material and have it laboratory tested. There is a small fee involved for this. It is important to us to protect the health of you and your family as well as the health of our tradespeople. (Asbestos becomes a health risk when asbestos fibers are released into the air and breathed in). If asbestos testing comes back positive, it is not a huge issue, it simply just means that we need to implement an asbestos removal plan. More info on asbestos can be found here.
Step 2: Custom Bathroom Design & Quote
After our in-home consultation, we take your bathroom ideas and turn them into a functional and stylish bathroom design. We will then present to you an itemised quote for works to be undertaken. During this time, we will happily discuss any concerns you may have or any changes you would like to make.
Once you are satisfied with the design and wish to proceed, we will require the quote to be signed and returned to us. This signed quote will then form part of the contract we will prepare for you.
Step 3: Selection of Bathroom Finishes & Fittings
Choosing your finishes and fittings early, enables the renovation process to flow smoothly and will ensure a quicker completion time. You may choose to shop around and select from your own suppliers or we can give you a list of our chosen suppliers. We have excellent relationships with local suppliers who are more than happy to show you around their showroom and help you with your selections.
Step 4: Work Commences
Each Bathroom Renovation is unique and completion times will vary depending upon a number of different factors; such as scope of work to be undertaken and availability of the selections made. As a part of our personalised customer service, we will confirm a start and expected end date with you. We will then keep you up to date throughout the progress of your bathroom renovation. The average bathroom renovation will take about 3-4 weeks.